Both Drop and Custom items will be shipped together on the following dates:

November 23: Orders to USA, Canada and México

November 13: Orders to the rest of countries

You will receive tracking information once your order is on its way to you, shipping can take between 2 - 7 business days for delivery. Please note, your local customs agency may add additional business days for clearance in some cases. 

We ship from Spain to all countries. We use Correos (Spanish postal service) for orders to most countries in Europe and UPS and DHL express for the rest of the world (depending on destination).

We will send you an email with a tracking number as soon as your order is packed on its way to you.

Please wait for 24h after receiving your shipping confirmation to allow for your shipment's tracking number to be updated in the carrier's system.

All pieces arrive nested in their own pouch and jewelry box, and safely packed in corrugated cardboard boxes.

We pack all orders so they very much feel like gifts, to yourself or others!

If you are buying a piece for someone else and would like us to replace the original packing slip for a gift receipt please add it to the notes section at checkout and we will be more than happy to pack it for you.

The customer may assume full responsibility for all customs fees and duties, as well as handling charges if they decline to accept a parcel due to import duties or taxes.

Duties and taxes are required on goods when transported across an international border. These fees are based on the value and contents of your order and are established by and paid directly to the destination country. If you have specific questions please contact your local customs agency.

For some shipping locations, VAT, Duties and Taxes may be included in the item price or order total at checkout.

We ship all orders from our studio in Spain, so no import duties will be collected from EU countries.

If your package gets lost in transit we will do everything we possibly can to assist you.

We cannot be held responsible for packages once proof of delivery is generated.